Has anyone ever gotten a delivery from Scholium Project? Here is my tale of woe and intrigue.
Drank a bottle of “Prince in His caves” SB in New York at a restaurant in early March. Intrigued by the wine and wanted to repeat the experiment.
Soooo, I went to the winery website, and sure enough there was a 6-pack available. Ordered the wine and waited for the usual confirmation e mails that ALMOST EVERY OTHER WINERY ON EARTH does as a matter of course. (well except for maybe Marcassin)
Time goes by, no e-mail, nada. Tried to call the winery, no phone number listed, only e-mail address. Sent e-mail…no response. Waited a week, sent another e-mail, no response.
At that point I checked my Am EX and sure enough, the charge shows up on the card from early March. Finally after about a 2 month hiatus, I contact Am Ex and put the charge in contest. They agree to process the charge and credit me back. I thought this was the end of it and everything is fine…just time to move on to other wineries with better availability.
Then last week, I get e-mail with delivery number to go to a friends home in NY where I occasionally ship wine. Great, it is in fact from Scholium and must be the wine I did not know I had confirmed. Sooooo…
I call back Am Ex, tell them to clear the charge, the package is coming after all! That should be the end of the story.
BUT, package was attempted to be delivered today and my friend is not home. So I don’t want it out another day on a truck and contact UPS to have them hold the wine at a distribution center so I can pick it up. I was informed that the sender, Scholium, has the package coded that it can not be held for pickup and has to be delivered to address in person!!! Of course I can contact the sender, Scholium, and tell them to changes the status of the package to allow for hold at distribution center.
Great, so all I have to do is try to contact the winery, that has no other way to contact them except by e-mail, that they apparently do not respond to. I know there are many brilliant minds out there, what angle am I missing??? Anyone have anohter way to get in touch with Scholium?