So, I frequent a really good Tex-Mex restaurant while on the road here in Nashville. They do food, beer and margaritas really well. Wine, not so much. They have three varietals from Barefoot Cellars in 187 mL single serving bottles…Chardonnay, Merlot and Cabernet Sauvignon. Standard practice is the screw top is removed upon order being place and wine is poured into glass to be delivered to patron. Last night while at the bar, a customer in the main dining room orders a Cab. Bartender sees that no more Cab is in stock, so he cracks a Merlot and states that it’s all the same, right. Wine is delivered to the customer without issue.
At that level of wine quality and the audience, he probably wasn’t too far off the mark in there being very little if any difference. But, from an ethical standpoint, should he have made the effort to tell the server of he outage and also inform the customer. Even in this situation, I would have let the customer know so that he/she could make an informed decision.
What say you?