You can tell that manager KNEW. Immediately. If he didn’t know he was peddling fakes, you’d think he’d be curious about why this film crew was there and what they wanted to talk to him about and then he would be gobsmacked to find out what happened. Not so with this guy.
I’m wondering if this should be broken out into a new topic. It might bring much more visibility to the world at large and hopefully, get more people to NOT shop at Acker.
I agree. “Wow, thanks for pointing that out. We’re going to work harder at vetting and authentication of rare bottles like this. Of course we will give you a refund immediately.” That would be the correct response if someone was even pretending to not have known, let alone genuinely did not know.