This particular survey is actually designed to size the “wine world” against general US demographics, so we did choose to ask some very detailed (to the point of invasive) questions upfront to understand where we stack up. We definitely don’t want you to do anything you’re uncomfortable with, so please opt out if it bothers you or is too time consuming. We do recognize that this is extremely long.
The overriding goal here is to in fact double down on CellarTracker and invest MUCH more heavily into improving it. I can’t state it any more simply than that.
The survey vendor had incorrect quota blocks in place. We have gotten many more responses than expected, so the survey started rejecting male respondents at the outset. Incorrectly. It is supposed to be fixed, but initial reports suggest otherwise.
I don’t mean to offend you, Eric, but this is quite possibly the worst survey I’ve come across. I really wanted to participate to get you good data to improve a feature we all love. But I just couldn’t finish it. Unfortunately, I don’t think you’ll achieve what you wanted with this survey.
Great to read the feedback on the survey. Got it,still plan to do it, but now prepared to spend way too much time filling it out. As other have stated, for anything else, i would have bailed.
What does it mean? We are trying to do market research to improve our product. That said, clearly some folks feel that the survey overstepped boundaries, and I thank you all for that feedback.
Eric, I want to emphasize that your efforts in making CT the most useful tool for the wine community are appreciated tremendously. But this survey was really just terrible. Almost comically poorly done. I felt my carpal tunnel flaring up as it inched from 45% to 46% which is when I gave up.
The first sting hit when I tried accessing the survey from my Iphone, and got the blocked screen that others have shown. 55% of web traffic now happens on a mobile device, and in this day and age if you have a survey that prohibits mobile devices, you’re off to a really bad start.
Like others, I moved on to my desktop because I am willing to bend backwards to help out CT, but for less committed users, you’ve lost them already. These users will skew younger and much more tech enabled. So that a big problem for your survey and what you’re trying to learn, as it’s now skewed the population that is giving you answers.
The site is highly-functional but definitely not slickly-modern. I’m afraid any “improvement” would e.g. add large photos of bottles to each list entry so I could only see one-and-a-half items per page. Or ads and hiding tasting notes to non-subscribers with popups; promo codes for 30 free months with a high subscription fee and automatic renewals.
I think the look could be refreshed without destroying the site’s wonderfully utilitarian nature. Of course everyone has their own opinions about user interfaces. Apologies for jumping in on your survey thread.
I only clicked through the email because it was from Eric. I bailed when I was asked a personal question I didn’t want to answer and there was not a prefer not to answer response.