Hi everyone,
I stopped over on this past Friday and was able to arrange the pickup of a Berserker’s wine collection. It is possible without much fanfare. Let me know if you need assistance.
Mmahle@rivervalleywinecellars.com
Cheers!
M.
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Any chance you can provide some tips? I cannot get them to answer emails or phone calls, and I am extremely worried about my collection… Some of my most prized bottles have somehow no longer appear in my inventory.
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Just sent you a private message!
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Very sad to see what’s happened to what once was a great business. Way back in time I was the 85th storage client there. I remember back in 2016 when they suddenly jacked up their prices and we at Manhattan Wine Company were able to bring onboard a lot of familiar faces.
With the opening of our second facility in Northern New Jersey we’ve been able to help a lot more folks find state-of-the-art wine storage in the NYC metro area. During recent weeks/months we’ve transferred a great many clients out of Chelsea and we continue to get inquiries all the time as news gets out. FYI, our storage clients can pick up outbound property for free at our lower Manhattan retail store. As well as send shipments and local NYC wine shop deliveries there for free transfer to the warehouse (Chambers, Crush, Flatiron, Leon & Son, etc.). It’s as close to being in Manhattan as you are going to find. And we regularly pick up at HDH and Acker auctions in Delaware for $15/box to our warehouse, no minimum.
If anyone at Chelsea Wine Storage or elsewhere is shopping around for a new home we’d be happy to explain our services and competitive pricing model. Reach out to our Director of Operations Joel Rubins at jrubins@mwcwine.com or 646-712-8200, thanks. Again, it’s a shame as this lack of responsiveness is a black eye for the whole industry which provides an invaluable service.
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I’m having some issues withdrawing my collection also, do you have any suggestions? I have not seen any changes in my inventory.
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Hi!
Did you submit the pull already?
Yes, already submitted.
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I was told that they have “slowed down a bit” by someone on our team this morning.
My guess is they are getting overwhelmed. Keep emailing them, about once a day.
I worked with MWC for years when I was living on the East Coast. They’re great and their attention to detail is superb. Highly recommend them for storage.
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I have been a MWC storage customer for a little under a year since they opened a new facility in NJ. Always very responsive and Marc is a pleasure to deal with.
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Was this a group barrel purchase where the wine was never delivered?
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no. delivered to storage customer at chelsea, stolen, and now for sale at their retail store.
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Seriously makes me want to throw up.
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I counted maybe 20 bottles known to be stolen and on the shelf. No idea how this can continue but anyone still storing at Chelsea is taking on unreasonable risk.
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The lounge photo! lol
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The decor in that lounge might be the worst I’ve seen since college.
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Great…this isn’t going to be helpful.
I’m sure all these fine and delicate wines are going adapt beautifully to their new habitat.
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