Chubb experience: Perfect outcome. Wine lost, via human error.

[Victor_Hong]

I should have left a slip of paper on or inside the box with my contact details. I normally do, but failed this time, before handing the box to the front desk. Let us see if the regular Fedex driver returns it tomorrow.

I would get a hold of the FedEx station that services your area, to call and explain that they took a package not intended for them.
I remember we had a package that was intended for FedEx but was unlabeled. They found it when the unloaded the truck and knew who it belonged to.

We have called Customer Service twice in that regard, and the representatives told us to check with nearby pickup stores, which would know nothing about what the drivers grabbed.

[David_K_o_l_i_n]

Sorry to hear about this, Victor

[Michael_Martin]

The wine is gone sorry to say.
No proof of who has it or proof of value of the loss.

The only hope is to plant yourself in the lobby and wait for the driver. He or she may be your only hope of knowing where it was last seen.

When I had my business, my clerks would courier packages almost every day. It drove me nuts when I would see a box without a label on it. The clerk would always tell me the courier knows where it’s going. I knew that shit happens and a box without any ID is more or less a box lost.

[T_Welch]

No security cameras?

[Victor_Hong]

There are. The staff may have placed my box into the Fedex pickup pile.

[Rich_Brown]

can’t wait to see what snarky comment victor hong is going to post on this thread.

That was amazing. Gotta be one of my top posts of the year!

Sorry that happened Victor! Of course it couldn’t have been a box of winehunter value wine from Winebid or something

[Marshall_Manning]

can’t wait to see what snarky comment victor hong is going to post on this thread.

He probably got them for a total of $125 on Winebid.

[Bdklein]

Victor , hope somehow it turns out ok

[Victor_Hong]

can’t wait to see what snarky comment victor hong is going to post on this thread.

[Dave_Nerland]

Front desk enjoyed your wine. As I am told. Sad. but remember, at least it is not burgundy…

[Victor_Hong]

small claims? Police report? Why did they take an unlabeled package?

Chubb will cover the full loss if no recovery.

[JulianD]

can’t wait to see what snarky comment victor hong is going to post on this thread.

This is obviously extremely unfortunate, but why would you leave $3K worth of wine sitting around in an unlabeled box?

[Michael_Martin]

small claims? Police report? Why did they take an unlabeled package?

Chubb will cover the full loss if no recovery.

Curious about this. A typical policy will cover peril and not personal loss.

[Victor_Hong]

i have a collectibles policy, along with an umbrella liability policy.

[Ken_Strauss]

No way this happened.
Victor doesn’t buy expensive wines.

[Victor_Hong]

No way this happened.
Victor doesn’t buy expensive wines.

I paid almost $60 for each of those bottles.

[Jim_Brennan]

Ouch, sorry to hear this.

[YLee]

No way this happened.
Victor doesn’t buy expensive wines.

I paid almost $60 for each of those bottles.

Wow

[Richard_T_r_i_m_p_i]

I should have left a slip of paper on or inside the box with my contact details. I normally do, but failed this time, before handing the box to the front desk. Let us see if the regular Fedex driver returns it tomorrow.

Yeah, this human error is mostly on you Victor. I’m sure the people manning your front desk are generally good and reliable. It’s asking a lot for them to handle incoming and outgoing boxes every day (UPS, FedX, other services, individuals, etc.) without clear markings on one of them. Especially when the contents are deemed “valuable”.

RT

[Victor_Hong]

I should have left a slip of paper on or inside the box with my contact details. I normally do, but failed this time, before handing the box to the front desk. Let us see if the regular Fedex driver returns it tomorrow.

Yeah, this human error is mostly on you Victor. I’m sure the people manning your front desk are generally good and reliable. It’s asking a lot for them to handle incoming and outgoing boxes every day (UPS, FedX, other services, individuals, etc.) without clear markings on one of them. Especially when the contents are deemed “valuable”.

RT

Agreed, entirely.

Over two trips, I brought to Noo Yawk the wines which I had kept in Chicago, for my father to enjoy. My mom is relocating soon to a separate, new apartment in our building.
Fortunately, the Haut Brion and La Mission Haut Brion 1990 and Alvear Pedro Ximinex Solera 1927 (birthyear) are now safely in my Noo Yawk offsite storage. They have more sentimental value than the ones lost.

P.S.: Last night, the front desk told me that the lost box actually had a Fedex label on it, which may explain why the Fedex driver took it. If true, and the scan shows the box to be a prior, completed delivery, the box might conceivably be recovered.